Designing a Greek coffee company's introduction into the US market: Critical marketing factors for a successful penetration in the coffee shop industry

Volume 4, Issue 1, February 2021     |     PP. 1-28      |     PDF (329 K)    |     Pub. Date: March 8, 2021
DOI: 10.54647/food55043    174 Downloads     3922 Views  

Author(s)

Eustathios Kanellopoulos, Hellenic Open University, Greece
Chrysa Agapitou, University of Piraeus, Greece
Aggeliki Konstantoglou, Democritus University of Thrac, Greecee
Dimitrios Folinas, International Hellenic University, Greece

Abstract
This paper aims to analyze the marketing strategies and the challenges for successful penetration into the coffee shop industry in the United States, the leading coffee consumer in the world. The study, critically reviewing the existing literature and statistics, aims to imprint marketing tools and strategies adopted by the business dominants in the targeted country. It shows how demographics and technology have affected the market, and how the coffee shop industry has succeeded to assimilate the trends. At the same time, qualitative research attempts to recognize possible opportunities and prospects that could allow a successful entrance of a Greek coffee company in this highly competitive environment.

Keywords
Food industry, Coffee Shop Industry, Market Entrance, Marketing Strategies

Cite this paper
Eustathios Kanellopoulos, Chrysa Agapitou, Aggeliki Konstantoglou, Dimitrios Folinas, Designing a Greek coffee company's introduction into the US market: Critical marketing factors for a successful penetration in the coffee shop industry , SCIREA Journal of Food. Volume 4, Issue 1, February 2021 | PP. 1-28. 10.54647/food55043

References

[ 1 ] Hellenic Republic. Ministry of Development and Competitiveness, General Secretariat of Industry, Program Guide: Extroversion – Competitiveness of Enterprises (II)”, 3, 2013.
[ 2 ] Dun & Brandstreet. First Research, Coffee Shops Industry Profile, Available online: http://www.firstresearch.com/Industry-Research/Coffee-Shops.html (accessed on 21 Apr 2018).
[ 3 ] Kim, M.; Zhang, B.-T.; Lee, J.-S. Social Influence Models Based on Starbucks Networks. International Conference on Computational Aspects of Social Networks, 1, 2009.
[ 4 ] Byers M. Independent Coffee Guide, Available online: https://indycoffee.guide/ (accessed on 30 June 2018).
[ 5 ] Little, G. Test of Professional Competence in Management Accounting. 2008-09 Edition; The Official CIMA Exam Practice Kit 2008, 67.
[ 6 ] Stochasis Companies Consultants. Coffee and Coffee Shop Chains, Branch Targeting 2012, 14-19.
[ 7 ] Espressia. The Coffee in Greece. Available online: http://www.espressia.gr/joomla/index.php/2011-12-07-07-42-40 (accessed on 3 March 2018).
[ 8 ] Athens Coffee Festival. Coffee Market in Greece. Available online: http://www.athenscoffeefestival.gr/en/venue/coffee-market-greece/ (accessed on 3 March 2018).
[ 9 ] Alexakis, G. Greece is Teaching Freddo Coffee to Europe. Available online: http://www.reporter.gr/Eidhseis/Epicheirhseis/Distillery/312344-H-Ellada-mathainei-ton-kafe-freddo-sthn-Eyrwph (accessed on 3 March 2018).
[ 10 ] National Coffee Association (NCA) of USA. The Economic Impact of the Coffee Industry. Available online:  http://www.ncausa.org/Industry-Resources/Economic-Impact (accessed on 4 March 2018).
[ 11 ] Ukers, W. H. All About Coffee. Tea and Coffee Trade Journal Company 1922, 105 -108
[ 12 ] Coffee and Cocoa International (C&CI). Further Growth Predicted in US Coffee Shop Market. Available online:  https://www.coffeeandcocoa.net/2017/11/13/growth-predicted-us-coffee-shop-market/ (accessed on 10 March 2018).
[ 13 ] Starbucks Corporation. Fiscal 2013 Annual Report. Available online: https://www.annualreports.com/HostedData/AnnualReportArchive/s/NASDAQ_SBUX_2013.PDF (accessed on 15 March 2018).
[ 14 ] Starbucks. Coffee House – Store Design. Available online: http://www.starbucks.com/coffeehouse/store-design (accessed on 18 March 2018).
[ 15 ] Geereddy, N. Strategic Analysis of Starbucks Corporation. Available online: https://scholar.harvard.edu/files/nithingeereddy/files/starbucks_case_analysis.pdf (accessed on 18 March 2018).
[ 16 ] Wagner, N. What is the Target Market for Coffee. Available online: http://smallbusiness.chron.com/target-market-coffee-71600.html (accessed on 18 March 2018).
[ 17 ] Micek, G. Understanding Innovation in Emerging Economic Spaces: Global and Local Actors, Networks and Embeddedness. Routledge, 2016.
[ 18 ] Altmann, M. Coffee Shop Industry – A strategic Analysis, Master Thesis, Katz - Graduate School of Business, Diplom-Kauffrau (FH), Master of Business Administration: Pittsburgh, PA, USA, 2007, 5-13.
[ 19 ] Walker, J.R.; Miller, J.E. Supervision in the Hospitality Industry – Leading Human Resources. 6th Edition; John Wiley & Sons Inc., 2010.
[ 20 ] Clark, T. A Double Tall Tale of Caffeine, Commerce, and Culture. Little, Brown and Company, Hachette Book Group: New York, 2007.
[ 21 ] Johnson, J. ; Wood, D. Contemporary Logistics. Prentice Hall, 383, 1999.
[ 22 ] Bernus, P.; Nemes, L.; Schmidt, G. J. Handbook on Enterprise Architecture. Springer: Verlag Berlin Heidenberg, 2003.
[ 23 ] Crothers, L. Globalization and American Popular Culture. 3rd Edition; Rowman & Littlefield Publishers Inc, 136, 2013.
[ 24 ] Simon, B. Everything About the Coffee: Learning About America From Starbucks. University of California Press, Ltd, 2009.
[ 25 ] Standage, T. Coffee: The Culture. The Business. Your Health. TIME Special Edition – Coffee 2018.
[ 26 ] Mullins, J.; Walker, O. Marketing Management. McGraw-Hill: New York, 2008. Murthy, S.N.; Bhojanna, U. Business Research Methods. 2nd Edition; New Delhi Excel Books, 2008.
[ 27 ] Halevy, A. The Infinite Emotions of Coffee. Macchiatone Communications LLC: USA, 2011.
[ 28 ] Kowitt, B. A Growing Economy, Built on the Brew. TIME Special Edition- Coffee 2018, 18.
[ 29 ] Smartlink. Market Positioning Strategy Guide. Available online: https://www.smartling.com/market-positioning-strategy/ (accessed on 2 June 2018).
[ 30 ] Safire, W. Location, Location, Location. Available online: https://www.nytimes.com/2009/06/28/magazine/28FOB-onlanguage-t.html (accessed on 10 June 2018).
[ 31 ] Lyon, H. Start up and Run Your Own Coffee Shop and Lunch Bar. 2nd Edition; How to Books Ltd, 2011.
[ 32 ] Arvidson, E. Designing a Specialty Coffee Shop. Available online: http://cascadecoffeeschool.com/designing.php (accessed on 23 June 2018).
[ 33 ] Simmons, B.F. Coffee and Tea Industries and the Flavor Field. Paperback, 43, 2012
[ 34 ] Standage T. Coffee: The Culture. The Business. Your Health, TIME Special Edition 2018, Jun 2018, 4.
[ 35 ] Pearlman, J. A Social Network. TIME Special Edition - Coffee 2018, 49.
[ 36 ] Linstroth, D. How Technology is Reshaping the Coffee Retail Industry. Gokart Labs, Available online: https://gokartlabs.com/how-technology-is-reshaping-the-coffee-retail-industry/ (accessed on 29 June 2018).
[ 37 ] Traitler, H.; Coleman, B.; Hofmann, K. Food Industry Design, Technology and Innovation. John Wiley & Sons Inc., 2015.
[ 38 ] Johnsen, M. Multilingual Digital Marketing: Managing for Excellence in Online Marketing. Paperback, 2017.
[ 39 ] Misfud, C. New Waves in Progress. TIME Special Edition – Coffee 2018, 36
[ 40 ] Akdeniz, C. More Than Coffee: The Secrets of Starbucks Success, First Publishing: Germany, 23, 2014.
[ 41 ] Persaud, D. S. (2005). Development of a Training Program for Frontline Service Employees’ Improvement of Student Services. Available online: http://dissertation.com/ (accessed on 5 March 2018).
[ 42 ] Cook, J.; Halevy, T. ; Hastie, B.C. Alliances in Consumer Goods. The McKinsey Quarterly, 2003, 3.
[ 43 ] Srivastava, R. K.; Thomas, G. M. The Future of Branding. SAGE Publications: India Pvt Ltd, 2016.
[ 44 ] Voigt, K.; Buliga, O.; Michl, K. Business Model Pioneers: How Innovators Successfully Implement New Business Models. Springer International Publishing Switzerland, 2017.
[ 45 ] Rodrigue, J.P. The Geography of Transport Systems. 4th Edition; Routledge: New York, 2017.
[ 46 ] Cross Border Partners Advisory Services. Market Entry Services. Available online:http://www.crossborderpartners.com/our-services/market-entry-services/ (accessed on 30 June 2018).